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PROJECTS

Public sector

DURATION

SYSTEMS

TECHNOLOGIES

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FUNCTIONS

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ACTIVITIES

2019 - today

SAP CRM 7 EHP 4, SAP CRM ICM

SAP CRM Sales, SAP CRM ICM, SAP CRM Web UI, GenIL, BOL, SAP ABAP/OO, AET, BAdI, Scrum method

Senior Application Consultant/Developer, Senior Solution Architect

 

  • Process integration ICM case and POLE entities persons, objects, locations and events (customizing and implementation of various processes in the Web UI, there the creation and extension of customer-specific attributes, assignment blocks, detail and overview pages, searches, pre-assignments, checks and functionalities such as implementation of follow-up events and document copy in investigation file)

  • Realization of cooperation (conception and implementation for the exchange of the ICM case with investigation file and POLE entities as well as implementation of the document overview)

  • Realization of parallel work (conception and implementation for the simultaneous recording/adding of POLE entities while simultaneously processing ICM cases and events as well as implementation of the journal activity)

  • Implementation of business control (conception and implementation for a simultaneous multiple search of different entities as well as hierarchically prepared result list of ICM events, cases and activities)

  • Bug fixes for IT and acceptance tests

  • productive implementation and stabilization

  • Performance optimizations front-/backend

  • Implementation of Guichet Unique Monitor (conception and implementation of a larger UI component for weapon reports with search, overview page and various individual and table views as assignment blocks)

  • Implementation of Suisse ePolice Monitor (conception and implementation of a larger UI component for the Suisse ePolice reporting portal with search, overview page and various individual and table views as assignment blocks)

  • Implementation of document extraction (conception and implementation of a UI component with hierarchical document overview and extraction option via email/download as well as embedding in searches and detailed displays of various entities)

  • Extensions Person Cleanup Cases (implementation of the processing of relevant ICM attributes, signal elements, identification types and ICM connections)

  • Performance optimizations for person and address searches (conception and implementation of a shared objects alternative with parallelization to relieve the database and make searches faster/more stable)

Energy industry

DURATION

SYSTEMS

TECHNOLOGIES

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FUNCTIONS

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ACTIVITIES

2014 - 2019

SAP CRM 7 EHP 3, SAP IS-U 6.0

SAP CRM Interaction Center, SAP CRM Sales, SAP CRM Marketing, SAP CRM Web UI, GenIL, BOL, SAP ABAP/OO, Web service, SOAP API, SAP IS Utilities, Scrum method

Senior Application Consultant/Developer, Senior Solution Architect

 

  • Process integration of SMS sending (analysis, conception and implementation of basic functions and embedding in existing processes)

  • Process optimizations of any kind for the service center (conception and implementation of simplifications and extensions for recording business partners, processes and energy-specific process flows)

  • Further development of the interface for process input processing (conception and implementation of the process logic for bank data creation and delivery payment plan)

  • Technical analysis of a major SAP CRM/IS-U upgrade (analysis, corrections and improvements in all areas of SAP CRM/IS-U)

  • Further development of the interface for online contract conclusion (conception and implementation of the process logic for GP identification, contract account confirmation, address validation, document archiving, email sending and implementation of WebUI of the change history for the customer's own monitoring)

  • Internal 3rd level support (analysis and correction of customer-specific messages)

Materials industry

DURATION

SYSTEMS

TECHNOLOGIES

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FUNCTIONS

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ACTIVITIES

2017 - 2018

SAP CRM 7 EHP3, SAP ERP 6.0, Magento eShop, Optivo Newsletter

SAP CRM Sales, SAP CRM Interaction Center, SAP CRM Marketing, SAP CRM Web UI, GenIL, BOL, SAP Web Dynpro, SAP ABAP/OO, AET, BAdI, Web service, SOAP API, REST API

Senior Application Consultant/Developer, Senior Solution Architect

 

  • Further development and stabilization of the interface for the Webinspirator (implementation of the creation/change of business partners, activities and leads)

  • Further development and stabilization of the loyalty program (conception and implementation of the GP process logic for the Web Dynpro consumer frontend, the customer's own cash register functions, the data exchange with the external systems Magento and Optivo and creation of migration reports)

  • Creation of a proof of concept for the marketing closed loop scenario (benefit analysis of SAP CRM Marketing, conception and implementation of suitable segmentation bases, data sources and attribute lists, adjustments in the Web UI and data exchange with Optivo)

Insurance industry

DURATION

SYSTEMS

TECHNOLOGIES

​

FUNCTIONS

​

ACTIVITIES

2014 - 2018

SAP CRM 7 EHP 2, SAP ERP 6.0

SAP CRM Sales, SAP CRM Interaction Center, SAP CRM Middleware, SAP CRM Web UI, GenIL, BOL, SAP ABAP/OO, AET, BAdI, LSMW, SAP ERP, Scrum method

Senior Application Consultant/Developer, Senior Solution Architect

  • Further development and optimization of the customer's own duplicate check (conception and implementation of the extended search logic for organizations, the use of historical names, the background search of the daily changed data set and optimization of the fuzzy search and similarity comparison using parallelization)

  • Implementation of parallelization for time-critical processes (analysis, conception and implementation of duplicate checking and migration reports)

  • Implementation of change requests (implementation of Web UI, Transaction Launcher and various migration and auxiliary reports)

  • Master data migration (Implementations for Legacy System Migration Workbench)

  • Further development of business processes (conception and implementation of BAdI and WebUI for work steps using process categorization, team assignments via GP relations and extensions of the inbox search, process status and storage)

  • Setting up the business partner (analysis, conception, customizing and implementation of numerous BAdI and Web UI requirements)

  • Implementation of the interface for customer-specific ERP RFC services (conception and implementation of business partners and activities modules)

  • Setting up and extending the middleware (connectivity, replication of business partner master data and customer-specific extensions such as creating your own site adapters, supplying two SAP ERP and two customer-specific systems with different distribution logics and transforming attributes for the different systems)

  • Bug fixes for IT and acceptance tests

  • Synchronization of the project and maintenance system

  • Internal 3rd level support

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